Comments on: Sales, Service And Twitter, An Ideal Threesome http://www.pollackblog.com/?p=197 Commentary and random thoughts on Public Relations, Marketing, Social Media and Marketing, current events and news. Wed, 18 Aug 2010 08:25:34 -0700 http://wordpress.org/?v=2.8.4 hourly 1 By: Noemi Pollack http://www.pollackblog.com/?p=197&cpage=1#comment-310 Noemi Pollack Wed, 15 Jul 2009 00:18:13 +0000 http://www.pollackblog.com/?p=197#comment-310 @Abraham: I am really flattered that you took the time to comment on my post. I very often am inclined to comment on several blogs after I read something of interest only to find that some other distraction got in the way. So, I’ll take your example and next time get right to it. @Nathan: First of all, thank you for including me in your post. I found your post to be not only interesting, but Wow! Entertaining as well in language and tone. As to your point about Best Buy taking off the “kid gloves” I sure hope so. Transparency matters... @Abraham:
I am really flattered that you took the time to comment on my post. I very often am inclined to comment on several blogs after I read something of interest only to find that some other distraction got in the way. So, I’ll take your example and next time get right to it.

@Nathan:
First of all, thank you for including me in your post. I found your post to be not only interesting, but Wow! Entertaining as well in language and tone. As to your point about Best Buy taking off the “kid gloves” I sure hope so. Transparency matters…

]]> By: Nathan Cheeley http://www.pollackblog.com/?p=197&cpage=1#comment-291 Nathan Cheeley Fri, 10 Jul 2009 19:34:01 +0000 http://www.pollackblog.com/?p=197#comment-291 I have reviewed this system and posted about it to give another point of view on this. It can be found here: http://www.nathancheeley.com/twelpforce-by-best-buy/ I have referenced your site in the post. Thank you for the interesting statistics. The one that concerns me the most is: "It turned out that academics, marketing and PR people were 100% not sure whether it was a good use of Twitter, while product and sales people were 100% sure." Perhaps that's because it's easy for sales and product people to misinterpret people sitting around and chatting as potential customers, not realizing they're sitting there doing it for fun and the last thing they want is to be pitched by someone they've never seen before. I hope Best Buy doesn't continue to handle this with kid gloves, for their own sake. I have reviewed this system and posted about it to give another point of view on this. It can be found here:

http://www.nathancheeley.com/twelpforce-by-best-buy/

I have referenced your site in the post.

Thank you for the interesting statistics. The one that concerns me the most is:

“It turned out that academics, marketing and PR people were 100% not sure whether it was a good use of Twitter, while product and sales people were 100% sure.”

Perhaps that’s because it’s easy for sales and product people to misinterpret people sitting around and chatting as potential customers, not realizing they’re sitting there doing it for fun and the last thing they want is to be pitched by someone they’ve never seen before.

I hope Best Buy doesn’t continue to handle this with kid gloves, for their own sake.

]]> By: Abraham http://www.pollackblog.com/?p=197&cpage=1#comment-286 Abraham Fri, 10 Jul 2009 07:29:28 +0000 http://www.pollackblog.com/?p=197#comment-286 I dont normally post comments to blogs but I have to say this is a great post and a big thanks for this blog post. I dont normally post comments to blogs but I have to say this is a great post and a big thanks for this blog post.

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